Our price match promise
We'll price match any item we sell and its delivery against any other retailer –Here’s what you need to do to you get the best price:
Give us a call on 01594 888 007 or e-mail us at firstname.lastname@example.org
Let our friendly team know the product code.
Tell us where you spotted it.
Let our customer service team, work their magic.
That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!
Price match conditions
No confusing jargon here, just handy information you should know.
We match against the total cost of our competitor’s item and delivery, so keep this in mind before you contact us.
We only price match against websites from retailers based in the UK, selling UK products.
The product on our competitor’s site needs to be exactly the same as the one on our site.
The product must be available to order and pay for that same day.
We cannot retroactively price match after the product has been ordered.
We can only match like for like items (including brand, model and kit variants), that are in stock with us, not marked in anyway by a competitor as a clearance line, limited stock, limited offer or limited availability, and available for immediate delivery/collection from a listed competitor. The competitors price must be available to all customers and include all applicable delivery charges. The competitor price must exclude any discounts or promotional offers including (but not limited to) voucher codes, VIP, affiliate cashback, membership or personal discounts. Price matching cannot be used in conjunction with any other offer or discount. The decision to make a Price Match Promise is completely down to the Duty Manager.